*     All orders must be confirmed in writing either by fax or mail. Please indicate quantity desired, price, product number, color of item, imprinting instructions, shipping instructions and in-hands date. Please call Laifa Promo, Inc. for all applicable charges prior to submitting your order. Laifa Promo, Inc. reserves the right to correct orders with any charges omitted. Orders will not be process without a Purchase Order.

*    All orders are subject to credit approval. First 3 orders may require pre-payment before production of order.


*    Less than minimum orders will be subject to a $40.00(net) charge. Please contact Laifa Promo, Inc. for approval prior to ordering.

*    Please contact our customer service for quotes and availabilities for orders exceeding end-column quantities.

*    All special pricing or offers must be noted in the order prior to production. No specials will be honored after order has been accepted.

*    We reserve the right to change prices without notice.

Payment Method / Credit Card Fee

*    ACH payment, Bank transfer, Zelle QuickPay®, Company check are accepted.  

*   We also accept Visa card, Master card and American Express. All credit card subject to charge 3.5% fee.


*    Art must be sharp, black and white camera-ready artwork sized at least 200% of actual imprint size.

*    Electronic art files can be emailed to info@laifapromo.com in PC format. (AI, PDF, EPS files only) Please fax a hard-copy with your order to ensure accuracy.

*    Art modification is subjected to a charge of $40.00(v) per hour.

*    Personalization list must be submitted in Word or Excel format. Please include a hard copy and send the list in disk or by email.

*    Camera-ready color separation plates must be supplied by the buyer. Please include a color composite with plates.


*    1 free sample(under $5) can be order with “shipping account” provided by the distributor.

*    Pre-production samples can be ordered for $62.50(V) per color / per location. Lead time is 5 to 7 days. The production time will only begin after approval of pre-production sample.


*   2 Free Paper-proofs are included in each order. Additional changes to paper-proofs are $20.00(V) per change.


*    The standard lead time of 5-10 working days varies from item to item, please check the product page or contact us for more information. We will notify you if any unforeseen problem arises that will affect your required in-hands date prior to order acceptance.

*    Rush jobs must be cleared by the factory prior to acceptance of order for availability. When available, a rush charge of $100.00-200.00(v) will apply for same day service; $80.00-100.00(v) for next day service; $75.00(v) for 2-4 days services. For Special Orders, please contact us for actual lead time and rush charges. Out of stock items at the time of ordering will require longer lead-time.

*    Orders cancelled will be billed for all production, and product costs incurred. A processing fee of $30.00(v) will be applied.

*    We reserve the right to ship and bill +- 3% of actual quantity ordered.


*    Our shipping point is F.O.B. Ontario, CA / City of industry, CA. Transit time is not guaranteed by Laifa Promo, Inc. and all claims must be made through the shipping carrier by the buyer within 7 days. Retain original outer carton, items, and packing materials for inspection by the carrier.

*    We ship Ground Service unless otherwise instructed. We reserve the right to ship via Air at buyers’ expense to meet the in-hands date.

*    All freight pre-paid by the Laifa Promo, Inc. will be billed at carriers’ public rates. Please include a shipping account number if preferred. A 2% handling charge will be added,   "No3rd party shipping accounts.

*    Drop shipment is $10.00(v) per location.

*    International shipments must be accompanied by a commercial invoice by the distributor. A shipping account must be provided for duties, fees and other charges. We cannot pre-pay freight costs for any international shipments.

*    A handling charge of $30.00(v) will be added for orders sent via U.S. Postal Service.

*    $8.00(net) per box.  Special packaging & handling charge will be added to all ceramic and glass orders.


*    Please obtain return merchandize authorization from the Laifa Promo, Inc. for any returns. All returns without authorization will be returned to sender. No credit will be issued for unauthorized returns. Blank items returned are subject to 15% restocking fee of net cost. Please inspect products as soon as they arrive. No returns will be granted 40 days after shipment date. Please clearly mark all cartons with our RMA number.


*    Our website www.laifapromo.com is neutral and can be used by the end user to review our products. "No" contact information is on this website. Distributors can feel 100% safe to show our website to their clients.


*    Products shown in this website may vary slightly from actual products due to printing, photography, different brand of monitor and other factors.


Logos, designs, and trademarks displayed in this catalog are for the purpose of showing printing capabilities only. Such use does not indicate that the product has been purchased by the person or company whose name or logo appearing on the product. These designs are not available for sale to anyone other than parties expressly authorized by the owner of such design or logo. All logos or material submitted by the customer for the use in producing items ordered, whether or not artwork by the factory is required therewith, will be accepted by the factory as being submitted in full compliance with all applicable laws regarding trademark, service mark, copyright, or other protection. Laifa Promo, Inc. hereby disclaims any liability for compliance with such laws.